Privacy Policy
🛡️ Privacy Policy – Harness & Hound
Effective Date: 23/07/25
At Harness & Hound, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our store.
📌 1. Personal Information We Collect
When you visit our store or place an order, we collect certain information, including:
-Your name
-Billing and shipping address
-Email address
-Phone number (if provided)
-Payment details (processed securely via Shopify Payments, PayPal, etc.)
-Your order details
-IP address, browser type, and device information
We collect this information to fulfill your order, provide customer support, and improve your experience.
💳 2. How We Use Your Information
We use your information to:
-Process and deliver your orders
-Send order confirmations and updates
-Communicate with you about your order or support requests
-Send marketing emails (only if you opt in)
-Analyse website traffic and improve our store
We do not sell or rent your personal information to third parties.
🔐 3. Sharing Your Information
We only share your information with trusted services that help us operate our store, such as:
-Shopify (our e-commerce platform)
-Royal Mail or shipping providers (to fulfill your order)
-Email services (for newsletters, only with consent)
-Payment processors (e.g. Shopify Payments, PayPal)
Each of these partners complies with GDPR and relevant data protection regulations.
🍪 4. Cookies & Tracking
We use cookies and similar technologies to:
-Keep your cart items saved
-Analyse website traffic and performance
-Provide a smooth shopping experience
You can disable cookies in your browser settings, but this may impact your shopping experience.
✉️ 5. Marketing Emails
You will only receive marketing emails if you opt in (e.g., newsletter signup). You can unsubscribe at any time by clicking the link in the email footer or contacting us directly.
🌍 6. Your Rights
If you are a UK or EU customer, under GDPR you have the right to:
-Access the personal data we hold about you
-Request that we correct or delete your data
-Withdraw consent to receive marketing
To exercise your rights, please email us at:
📧 hello@harnessandhound.co.uk
🧒 7. Minors
Our site is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
🛠️ 8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
📞 9. Contact Us
If you have any questions or concerns about this policy or how your data is handled, contact us at:
📧 hello@harnessandhound.co.uk
📍 United Kingdom
